New Zealand information

Business Opening Hours
Most offices and businesses operate Monday-Friday, 8.30am-5pm; some tourist agencies and airlines have longer hours. Petrol (gas) stations often open 24 hours, stocking food and newspapers. Shops are usually open 9am to 5.30pm Monday-Friday, with late shopping usually Thursday or Friday. Many supermarkets, grocery stores, some large retail chains, most shopping malls and markets also open Saturdays and Sundays; large supermarkets are often open 24 hours. Local convenience stores - dairies - usually open 7am-7pm daily.

Currency
The NZ dollar is the basic unit, divided into 100 cents; Coins: 10c, 20c, 50c, $1 and $2. Notes: $5, $10, $20, $50 and $100.

Banking
Banks open Monday-Friday (except public holidays), 9.30am-4.30pm. Automatic teller machines operate on a card/PIN number system. Cash can be withdrawn 24 hours a day. Use of EFTPOS (Electronic Funds Transfer at Point of Sale) is common. All international credit cards (American Express, Diners, JCB, VISA, Mastercard) are accepted. Travellers' cheques may be changed at banks, hotels and large stores in the main cities and tourist areas.

Goods and Services Tax (GST)
Goods and services are taxed 12.5%. This tax is usually included in the advertised price.

Measurements and Weights
New Zealand has used the metric system since 1975. Measurements used throughout this book:
1m (metre) = 1.1 yards
1km (kilometre) = 0.62 miles
1ha (hectare) = 2.5 acres
To convert C to F: multiply by 9, divide by 5, add 32.

Map of New Zealand>>

Tipping
If you wish to leave a tip for excellent service this is perfectly acceptable, but is not expected.

Electricity Supply
New Zealand's AC electricity supply operates at 230/240 volts, 50 hertz. Most hotels and motels also provide 110 volt, 20 watt AC sockets for electric razors.

Emergencies
Dial 111 for police, fire or ambulance services. For all non-emergency calls, you will find full instructions in the front of telephone directories.

Telephones
The majority of payphones in New Zealand are Card Phones, which use Phone Cards as the payment mechanism. PhoneCards can be purchased at many outlets, and can be useful to have for emergencies. Detailed instructions on phone services, including calling codes and charges, can be found in the front of regional phone books. Local calls are free from residential telephones.

Public Health Services
Public and private health facilities have a high standard of treatment and care. Larger hotels and motels often have a local doctor on call; otherwise, doctors and other medical services are listed in the front of the telephone directory.

Accident Compensation and Personal Insurance
Visitors are covered by the Government-run scheme for personal injury by accident. Claims may be lodged with the Accident Compensation and Rehabilitation Insurance Corporation (ACC) irrespective of fault. Some medical/hospital expenses and physical disability compensation are covered, but not loss of earnings outside New Zealand. Actions for damages may not be brought, and personal travel insurance should therefore cover accidents. Medical services are not free. Accident care is subsidised. ACC does not cover any medical treatment relating to illness.

Pharmaceuticals and Medicines
Available from chemists during normal shopping hours. Most cities have urgent dispensaries open outside these hours.These are listed in the front of the telephone book under Hospitals. Chemists also sell cosmetics and insect and sun protections. A certificate for Customs is advised if visitors plan to bring pharmaceuticals into the country. Many drugs sold over the counter in other countries are often not available without a prescription.

Climate
New Zealand's warmest months are December to March; with winter June to August.

Sunburn
Due to New Zealand's high level of ultraviolet radiation it is highly recommended to wear sunglasses and/or a hat if spending time in the sun, and to use sunblock even if the day is overcast, or if skiing.

Bites and Stings
There is no dangerous wildlife; no snakes, and only two poisonous spiders, the katipo and the white-tailed spider. Bites are serious but rarely fatal.

Water Supply
Tap (faucet) water is safe to drink. City water is chlorinated; most is fluoridated. If the water sourced is from rivers and lakes you should boiled or treated before drinking.

Travellers with Special Needs
It is best to check availability prior to arrival, or to contact the Disability Resource Centre, which will have a list of the accessible facilities and services at your destination. Some major carriers have excellent provision for people with disabilities, but all prefer advance notice of your access needs so they may prepare in advance.

If you are a tourist from outside of New Zealand and propose to acquire and use a car for your stay, Mobility Parking Permits are available from branches of New Zealand CCS, which are in all the main centres. Addresses are on their web site www.ccs.org.nz. These permits also allow parking in other time-limited parking areas for an extra period that varies with each local parking authority. These concessions do not apply in privately owned parking facilities.

Under New Zealand law, guide and hearing dogs may accompany you anywhere there is public access. Tourists from the UK, Australia, Sweden, Singapore, Ireland, Hawaii and Norway do not have quarantine restrictions on service dogs. Animals from other countries must complete up to six months preparation in the country of origin before arriving in New Zealand. Further information can be obtained from Disability Resource Centres. Enable New Zealand, National Office: Ph: 0-6-952 0011 Email: info@enable.co.nz

Postal Services
Besides specialist Post Shops in most areas, stamps can be bought from supermarkets, bookstores and grocery shops. The main forms of postal carriage are standard post and Fast Post. Standard post delivers next day across town and in two to three working days nationwide; fast post, which is also the designation for international airmail letters originating in New Zealand, delivers next day between major towns and cities.

Public Holidays (2008 dates)
Many businesses and all banks close on public holidays; all shops are closed on Christmas Day and Good Friday except for a few dairies (convenience stores) and some petrol stations

New Year's Holiday 2-3 January
Waitangi Day (national day) 6 February
Good Friday 21 March
Easter Monday 24 March
Anzac Day (war remembrance day) 25 April
Queen's Birthday 4 June
Labour Day 22 October
Christmas Day Holiday 25 December
Boxing Day Holiday 26 December

Driving in New Zealand

A current licence and/or international licence is required to drive on New Zealand roads
In New Zealand motorists drive on the left-hand side of the road
It is compulsory for every occupant of the vehicle to wear a seat belt
Pedestrians and cyclists are not permitted on motorways
It is illegal to park your car facing oncoming traffic
It is illegal to hitchhike on motorways
Vehicles must not stop on motorways unless in the case of emergency
If you are involved in a crash you must stop and help. If someone is injured this must be reported to the police within 24 hours
Minimum age for rental car driving is 21 years
New Zealand speed limits are in kilometres per hour, not miles

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